Case History

ROCE: The KPI that Turns Costs into Operational Decisions

Measuring return on capital to drive strategy, efficiency, and sustainable growth
ROCE

BUSINESS CONTEXT

Large-scale industry

Among the many conflicting strategic choices every manufacturing site faces, one of the most common is how to allocate limited resources to achieve the highest return.
The Production Director sees mountains of scrap and calls for investments to reduce them; the CFO looks at the capital tied up in inventory and pushes to cut stock levels; the Maintenance Manager highlights aging machines that need urgent upgrades.

Who’s right? Everyone, and no one.Because without an objective evaluation framework, every decision becomes a bet based on partial perceptions rather than solid data.

Take an example: a plant producing cardboard, €100 million in revenue, 400 employees. On one hand, operations point to a 9% scrap rate as the top priority. On the other hand, finance highlights paper stockpiles worth over €50 million, more than half of annual turnover, but necessary to guarantee customer service, given the difficulty of sourcing materials quickly.

Two seemingly irreconcilable perspectives, two partial truths, both blocking strategic progress.

IN THIS CASE HISTORY

What ROCE Is

The rule is simple: if you don’t measure properly, you can’t fix or improve.
But not all numbers carry the same weight. To understand where to act, you need a KPI that connects operating profitability with the capital absorbed.
That KPI is ROCE – Return on Capital Employed.

ROCE measures how many euros of operating results are generated for every euro of capital employed (plants, equipment, inventory, receivables).
In essence: efficiency (how you work) × capital discipline (how much you lock up).

In most literature, ROCE = EBIT ÷ Capital Employed often uses the average capital over the year to avoid end-period distortions.
ROCE provides a unified view of both the P&L and balance sheet, because it shows not only how much the company earns, but also how much capital it needs to tie up to achieve that.
This is why it’s widely used in capital-intensive industries (manufacturing, utilities, oil & gas) to compare performance and investment priorities.

 

Why Start from ROCE

ROCE is not just another acronym to add to the list of corporate KPIs, but a shared language that allows operations and finance to communicate using the same metrics, evaluating every decision through the lens of return on capital employed.

The formula is simple:

ROCE = (Revenues – Costs) / Capital Employed

Its practical application is not as simple, though. It requires methodically breaking down every component until you reach the operational drivers each manager can influence.
In practice, it means building a map that connects every daily activity in the plant to its impact on the company’s capital.

*In the literature, you will often find ROCE = EBIT / Capital employed (average). Here, we maintain the practical form used in our fieldwork.

 

Overcoming the Limits of Traditional KPIs

Many organizations rely on partial KPIs that only tell fragments of the full story:

  • OEE (Overall Equipment Effectiveness) shows how efficiently machines are running but ignores the capital invested in them.
  • Operating margin measures profitability but not whether you’re using €10M or €100M to achieve it.
  • DSO (Days Sales Outstanding) tracks receivables but doesn’t relate them to the overall value generated.

ROCE, on the other hand, addresses five fundamental issues that affect corporate decision-making:

1. The Silo Syndrome
When production, finance, and supply chain speak different languages, each function optimizes its own metrics, often at the expense of the company as a whole.
Purchasing extends payment terms to improve cash flow but loses discounts that hit the margin.
Production minimizes inventory to improve working capital but risks downtime.
ROCE forces everyone to consider the total business impact of their choices.

2. The Paradox of Unproductive Efficiency
A company can have all its operational KPIs in the green and still destroy value.
Imagine a plant with 90% OEE, 2% scrap, and 99% on-time delivery. Excellent numbers, but if it took triple the necessary investment in automation to get there, the ROCE could be disastrous.
Efficiency without capital discipline is like running fast in the wrong direction.

3. The Illusion of Growth
Growing revenue by 20% feels great, but where does it come from?
ROCE instantly reveals whether growth is healthy (ROCE rising) or just expensive expansion (ROCE falling).

4. Short-Termism in Investment Decisions
A new plant may seem costly today but pay off in the medium term.
Cutting maintenance may save costs immediately but erode asset value over time.
ROCE, measured over the right horizon, balances short-term gains with long-term sustainability.

5.The Inability to Prioritize Objectively
When ten investment proposals reach the CEO’s desk, which one wins? The fastest payback? The highest NPV? The most urgent issue?
ROCE provides a unifying criterion: which project maximizes the return on the company’s total capital?
It’s not the only lens, but it’s the one that aligns everyone toward sustainable value creation.

 

 

The Four Levers for Implementing a ROCE-Based Approach

Based on our field experience, four elements are key to a successful implementation:

1.Visualization as an Alignment Tool
Numbers are useful only when they’re understandable and actionable. Visualization clarifies how every decision impacts the organization as a whole.
For example, coding ROCE components with colors: red for costs, blue for services, green for capital elements.
Percentages become instantly readable, cause–effect links visible.
When presenting to 20 managers with different backgrounds, visual clarity makes the difference between understanding and confusion.

2.Progressive Drill-Down Analysis
Start from the company-wide ROCE and progressively break it down to the level of metrics each manager can influence directly.
The Maintenance Manager should see how MTBF affects ROCE.
The Purchasing Manager should understand how payment terms impact working capital.
Every function should see its role in the value map.

3.Interactive Simulation to Build Consensus
Abstract discussions create conflict; scenario simulations create alignment.
When everyone sees in real time that halving overtime (HR’s historic battle) improves ROCE by +0.4%, while reducing scrap by 5% improves it by +2%, priorities become obvious — and shared.

4.Engagement as an Investment
Implementing a KPI like ROCE often requires multiple revisions that may initially cause friction.
But every iteration builds understanding, every discussion aligns perspectives.
The time invested in the process pays back in faster, more cohesive decisions later on.

 

 

The Benefits of Data-Driven Strategic Decision-Making

Implementing a decision framework based on ROCE brings benefits that extend far beyond resolving specific conflicts:

  • The End of Turf Wars
    When every investment proposal is evaluated through its ROCE impact, discussions shift from opinions to facts.

 

  • Natural Cross-Functional Alignment
    Operations and finance start speaking the same language.
    Operational projects are presented with financial metrics; financial decisions consider operational consequences.
    ROCE becomes the one KPI everyone understands.

 

  • Faster, Reversible Decisions
    Clear criteria accelerate decision-making and make it verifiable.
    If an initiative was expected to raise ROCE by 2% and deliver only 0.5% after six months, the path can be corrected quickly.

 

  • A Culture of Evidence-Based Improvement
    When results are measurable and each area’s contribution visible, positive competition emerges and each team strives to improve its own indicators.

 

 

A Strategic Imperative in Times of Scarcity

Today, capital is more expensive and resources more limited than ever.
Many companies are tempted to increase inventories to protect service levels, it works, but ties up capital and risks obsolescence.

Through ROCE-based simulations, we can perform precise “surgical” analysis of processes to see which levers really move the needle.
If the model shows that –10% scrap drives ROCE much more than –10% inventory, the choice becomes clear.

ROCE is not a cure-all.
But it is a compass, helping organizations navigate the complexity of operational decisions while keeping a steady course toward value creation.
And in increasingly stormy seas, having a reliable compass makes the difference between reaching port and running aground.

 

ROCE is not finance detached from the factory floor: it’s the bridge connecting the P&L to the daily decisions of those who produce, source, maintain, and deliver.”

 

Virginio Peluzzi – Partner ŌdeXa

 

ŌdeXa supports manufacturing companies in implementing decision-making systems based on objective metrics like ROCE, combining financial and operational expertise to maximize return on investment.
Through a pragmatic, results-oriented approach, we help management teams turn conflict into measurable improvement opportunities.

Contact us for an advice

 

INDUSTRY

Area of ​​competence

By Virginio Peluzzi

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